Privacy Policy

This Privacy Policy describes how Valle de Samsara (operated by Granate Corporation, S.A.) collects, uses, and protects your personal information when you use our website valledesamsara.com.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We only collect the personal information you voluntarily provide to us through our contact and booking forms:

• Name (first and last name)
• Email address
• Phone number
• Message content (any information you choose to share with us)

We do not collect payment information, social media profiles, or any sensitive personal data.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiries about lots, homes, or tours
• Send you the information you requested (prices, HOA rules, availability)
• Schedule private tours and visits
• Communicate with you about your inquiry

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

• Consent — when you submit a form, you consent to us contacting you
• Legitimate interest — to respond to your inquiry and provide requested information
• Legal obligation — when required by applicable law

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Typically, this means:

• Active inquiries — retained until your question is fully resolved
• Completed inquiries — retained for up to 24 months for record-keeping

After this period, your data is securely deleted.

5. Your Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

Under GDPR (EEA residents):

• Right to access — request a copy of your personal data
• Right to rectification — correct inaccurate data
• Right to erasure — request deletion of your data
• Right to restrict processing — limit how we use your data
• Right to data portability — receive your data in a portable format
• Right to object — object to processing based on legitimate interest
• Right to withdraw consent — at any time

Under CCPA (California residents):

• Right to know — what personal information we collect and how we use it
• Right to delete — request deletion of your personal information
• Right to opt-out — of the sale of personal information (we do not sell data)
• Right to non-discrimination — for exercising your privacy rights

To exercise any of these rights, please contact us at samsara.valley@gmail.com. We will respond within 30 days.

6. Cookies and Analytics

Our website may use essential cookies to ensure proper functionality. We do not currently use tracking cookies, advertising cookies, or third-party analytics tools.

If we introduce analytics tools in the future, this policy will be updated and you will be notified.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:

• Secure HTTPS connection on our website
• Restricted access to your data (only authorized personnel)
• Secure email communication via SMTP

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Third-Party Services

We use the following third-party services to operate our website:

• Forminator — for contact and booking forms
• SMTP provider — for secure email delivery
• WordPress — content management system

These services may process your data only as necessary to provide their functionality. We do not share your data with any other third parties.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including Nicaragua. We ensure that appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

12. Contact Us